Privacy Policy

Here at The Archway Planter (thearchwayplanter.co.uk) we’re committed to protecting your privacy. We will never rent or sell your personal information to any third party. This Privacy Policy describes the information that we collect when you use this site, how we collect it, and what we do with it. The Archway Planter may modify this Privacy Policy, which modification will be effective immediately but will never mean your information will be shared.

What information do we collect?

We collect information from you when you create an account on this site, place an order or subscribe to our newsletter.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, phone number, mailing address or credit card information. You may of course also visit our site anonymously.

Additionally, when you browse our site, certain information relating to your devise, such as your IP address, Web Browser information and some cookies are automatically collected.  As you browse our site information is collected relating to the individual pages or products that you view as well as any searches that you carry out.

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
When you make a purchase from The Archway Planter, we will collect certain information from you in order to process your transaction.  This will include your name, billing address, shipping address, email address, contact telephone number and information relating to your payment method (debit/credit card or PayPal).
If you wish, you may opt-in to our mailing list. If you signed up to receive emails from us we will collect your email address as well as your IP address and information relating to the time.
We regard all of the above as your 'Personal Information'

 How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.  The email(s) that we receive relating to your order are deleted.

Data Retention

Certain information relating to your order will be retained on our website for our records.  It is within our Legal Interests to retain this information as it may relate to our tax records.  You may request that we delete this information. 

If you have chosen to receive emails from us, you may opt-out of this service at any time by either emailing us at thearchwayplanter@gmail.com or by following the 'unsubscribe' protocol at the bottom of a newsletter email. We use Mail Chimp to send you emails, please read their privacy policy here: https://mailchimp.com/legal/privacy/

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you (couriers etc), and only parties who agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. We do not hold any credit/debit card information. Please refer to our website host, Shopify, for information relating to how that handle your data  https://www.shopify.com/legal/privacy.

Your Consent

By using our site, you consent to our Privacy Policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contact

If there are any questions regarding this privacy policy, please contact us using the information below.

hello@thearchwayplanter.co.uk

This Privacy Policy was last updated on Saturday 7th June 2023.